Cancel within the first 30 days and you’ll receive a 100% refund*
If you email us and request to cancel your account within the first 30 days after your original signup date, we will issue a full refund. (Except done-for-you stores and done-for-you services*)
Cancel after 30 days, you are not entitled to any refund amount.
If you contact us after 30 days of your original purchase date, you will not receive a refund. Instead, we will cancel your account (if you are enrolled in an on-going subscription payment) and you will no longer be billed any future charges ever again.
*All cancellations must be done via email. We do not accept cancellations over the phone and every email sent to us are confirmed by a confirmation email that we send to the customer. If you feel that we didn’t cancel your account when you requested, please forward us your confirmation email response to [email protected] and we will honor your refund
*Products That Can’t Be Refunded:
Done-For-You Stores and done-for-you services are non-refundable after they are delivered to the customer. Once your e-commerce store has been built and delivered via email, your purchase is non-refundable.